In this Fireflies vs Grain comparison, both tools offer AI-driven transcription, note-taking, and collaboration features to enhance meetings. While Fireflies is known for its strong transcription accuracy, security, and automation, Grain provides more tailored functionality for sales and revenue teams.
In this analysis, we’ll break down their differences across key areas, including transcription quality, integrations, and specialized features. By the end, you’ll have a clear understanding of which tool is the better fit for your workflow. Let’s dive in!
tl;dr
| Fireflies | Grain | |
|---|---|---|
| Transcription | 23 🟢 | 22 |
| Recording | 10 | 13 🟢 |
| Conversational Intelligence | 12 | 12 |
| Automation & Integrations | 6 🟢 | 4 |
| Note-taking | 12 🟢 | 8 |
| Security | 16 🟢 | 8 |
| Coaching | 0 | 2 🟢 |
| Admin | 8 🟢 | 4 |
| Organizational | 12 | 12 |
| Support | 2 | 3 🟢 |
| Revenue Intelligence | 0 | 3 🟢 |
| Other | 6 🟢 | 3 |
| Total | 107 🟢 | 94 |
When we put Fireflies and Grain head to head, Fireflies stormed into the lead with 107 points, outperforming Grain’s 94. Fireflies stands out in key areas like transcription accuracy, automation, note-taking, security, and admin features, making it a strong choice for teams looking for a well-rounded AI notetaker.
That said, Grain has its own advantages, particularly for sales and revenue teams. It performs better in recording, coaching, support, and revenue intelligence, making it a viable option for organizations that prioritize deal insights and client interactions.
While Fireflies offers a more comprehensive solution with stronger automation and security, Grain’s focus on sales-related features gives it an edge for teams looking to optimize revenue intelligence. Below, we break down exactly how these platforms compare in different categories.
Fireflies vs Grain: 12 Factors to Consider While Choosing the Best AI Notetaker
How do we rank?- We give 2 points to a platform once it is the clear winner or when the capability is equally met by the other.
- We give 1 point when the capability is present, but it’s not a winner.
- We give 0 points when the capability is not present.
Transcription Capabilities
| Fireflies (23) | Grain (22) | |
|---|---|---|
| Transcriptions included | 🟢 Unlimited free | 🟠 Unlimited (Starter Plan+) |
| Real-time transcriptions | 🟢 | 🟢 |
| Languages supported | 🟢 100+ | 🟢 100+ |
| Dialects supported | 🟠 3 dialects for English | 🔴 |
| Filler word removal | 🟢 | 🟢 |
| Speaker recognition | 🟢 | 🟢 |
| Speaker names | 🟢 | 🟢 |
| Transcribe video/audio uploads | 🟢 | 🟠 (0 free, unlimited Business) |
| Export transcripts | 🟢 | 🟢 |
| Clips from transcript | 🔴 (just soundbites) | 🟢 |
| Custom vocabulary | 🟢 | 🟢 |
| Full-Transcript search | 🟢 | 🟢 |
| Edit transcription | 🟢 | 🟢 |
Transcriptions Included
Fireflies provides unlimited free transcriptions, making it a great choice for teams looking to capture and store every conversation without restriction.
In contrast, Grain offers unlimited transcriptions only on its paid Starter Plan and higher tiers, meaning free users will face limitations.
Real-time Transcriptions
Both Fireflies and Grain offer real-time transcription, allowing users to follow along and capture key moments as they happen. This feature is particularly useful for live meetings where immediate access to notes is essential.
Languages Supported
Fireflies supports transcription in over 100 languages without restrictions. Grain also transcribes in 100+ languages, but its accuracy depends on categorization. Grain divides its languages into three tiers:
-
First Class (7 languages): High accuracy with proper punctuation and formatting.
-
Normal (bulk of the languages): Generally accurate, but punctuation and proper nouns may have minor errors.
-
Experimental: Lowest accuracy, but still usable for following along.
While both platforms offer multilingual support, Fireflies does not divide its languages into tiers, potentially offering more consistent accuracy across all supported languages.
Dialects Supported
Fireflies offers three dialects for English, improving transcription accuracy for different regional variations. However, it does not provide dialect support for any other languages.
Grain, on the other hand, does not support dialect recognition at all, which could result in lower accuracy for users with strong regional accents.
Transcribe Video/Audio Uploads
Fireflies lets users upload video and audio files for transcription with no restrictions.
Grain also supports this feature, but free users don’t get access: only Business plan subscribers have unlimited uploads. If you frequently transcribe pre-recorded content, Fireflies provides more flexibility.
Clips from Transcript
Grain allows users to create video and audio clips directly from transcripts, making it easy to highlight key moments.
Fireflies, on the other hand, only provides audio soundbites, meaning users don’t get the same level of flexibility when sharing transcript snippets.
Custom Vocabulary
Both platforms support custom vocabulary, allowing users to add industry-specific terms, names, and jargon for more accurate transcriptions. This is particularly valuable for businesses with technical or niche terminology.
Recording Capabilities
| Fireflies (10) | Grain (13) | |
|---|---|---|
| Video platforms | 🟢 Zoom, MS Teams, Google Meet and 10 more | 🟠 Zoom, MS Teams, Google Meet |
| Storage | 🟠 from 800 min / seat | 🟢 Unlimited |
| Records video | 🟠 Business plan | 🟢 |
| Concurrent meetings | 🟢 Up to 3 (Business Plan) | 🔴 |
| Download recordings | 🟢 | 🟢 |
| Capture slides | 🔴 | 🔴 |
| Viewing analytics | 🔴 | 🔴 |
| Integrated Calendar | 🟢 | 🟢 |
| Recording Editing | 🔴 | 🟢 |
| Reels | 🔴 | 🟢 |
| Custom Bot Avatar | 🔴 | 🔴 |
Video Platforms
Fireflies supports a wide range of video platforms, including Zoom, MS Teams, Google Meet, and 10 more, making it a versatile choice for teams using various conferencing tools.
Grain, on the other hand, supports Zoom, MS Teams, and Google Meet but doesn’t offer the same extensive platform compatibility, limiting users to just these three options.
Storage
Fireflies provides 800 minutes of storage per seat on the free plan, which may be restrictive for larger teams or those with high meeting volumes.
Grain, in contrast, offers unlimited storage, giving users greater flexibility to store recordings without worrying about hitting limits.
Records Video
Fireflies only allows video recording on its Business plan, severely restricting basic users by taking away the visual aspect of meetings.
Grain, however, provides video recording for all users, making it a more accessible option for teams who want to capture video alongside audio without upgrading to a premium plan.
Concurrent Meetings
Fireflies supports up to 3 concurrent meetings on its Business plan, ideal for teams that need to record multiple meetings at once.
Grain, however, does not support concurrent meetings, which could be a limitation for larger teams with overlapping meeting schedules.
Viewing Analytics
Neither platform offers viewing analytics for recordings, meaning there is no built-in feature for tracking user engagement or interaction metrics, which could be useful for evaluating the effectiveness of meetings.
Recording Editing
Grain excels in recording editing, offering tools to trim, cut, and refine your meeting recordings. Fireflies does not include this feature, meaning users who need to make adjustments to their recordings will have to rely on third-party tools. This makes it difficult to share on the fly, adding extra steps to your workflow.
Reels
Grain also provides a Reels feature, allowing users to create and share short video clips from their meeting recordings. This is super helpful for sharing relevant information with key parties, rather than giving access to the entire recording.
Fireflies does not have this feature, which could be a significant drawback for teams looking to highlight key moments or share quick video snippets with others.
Custom Bot Avatar
Neither Fireflies nor Grain provides users with the ability to customize their bot avatar. This could be a useful feature for creating a more personalized and engaging meeting experience, but without it, users have to stick with Fireflies and Grain’s standard meeting recorder.
Conversation Intelligence Capabilities
| Fireflies (12) | Grain (12) | |
|---|---|---|
| Single Meeting AI Insights | 🟢 | 🟢 |
| Multi Meeting AI Insights | 🔴 | 🔴 |
| Keyword tracking | 🟢 in Pro plan | 🟢 in Business Plan |
| Sentiment Analysis | 🟢 in Pro plan | 🔴 |
| Key Topic detection | 🟠 in Pro plan | 🟢 |
| Speech Analytics | 🟢 | 🟢 |
| Action item detection | 🟢 | 🟢 |
| Question detection | 🟠 in Pro plan | 🟢 |
Multi Meeting AI Insights
Neither Fireflies nor Grain currently supports Multi Meeting AI Insights, which would allow users to analyze trends and patterns across multiple meetings. This feature could be highly valuable for users seeking more in-depth analysis over time, but it’s currently unavailable on both platforms.
For managers seeking to try multi-meeting intelligence features, a Fireflies or Grain alternative like tl;dv might be a better fit. It empowers users to analyze multiple meetings at once, with context-aware AI that can identify patterns and trends that commonly recur across meetings.
Keyword Tracking
Both platforms offer keyword tracking functionality, but with different access levels. Fireflies includes this feature in its Pro plan, while Grain makes it available in its Business Plan. This feature is important for teams looking to track specific terms or topics discussed in meetings, allowing for more targeted follow-ups and insights.
Sentiment Analysis
Fireflies offers sentiment analysis on its Pro plan, helping users gauge the tone and emotion behind meeting conversations. This feature can be valuable for understanding team morale or detecting potential areas of concern. Grain, however, does not support sentiment analysis, which could be a disadvantage for teams interested in analyzing the emotional dynamics of their discussions.
Key Topic Detection
Fireflies provides a Topic Tracker feature (as seen above) on its Pro plan, enabling users to identify the major themes discussed in a meeting. This is a useful feature for summarizing meeting content and prioritizing follow-up actions.
Grain provides this feature on its base plan, making it more accessible to users without a premium subscription. This gives Grain an edge for teams seeking topic-based insights without having to upgrade.
Speech Analytics
Both Fireflies and Grain support speech analytics, allowing users to analyze speech patterns, talk time, and other vocal metrics from meetings. This feature is valuable for understanding speaker dynamics, ensuring that all voices are heard, and optimizing meeting flow. Both platforms perform equally well in this area.
Question Detection
Fireflies includes question detection on its Pro plan, helping users identify questions asked during a meeting for easier reference or follow-up.
Grain offers this feature on all plans, making it available to a wider range of users. This makes Grain more accessible to teams that need to track questions in meetings without needing a premium subscription.
Automation & Integration Capabilities
| Fireflies (6) | Grain (4) | |
|---|---|---|
| CRM Integrations | 🟢 in Pro plan | 🟠 in Business plan |
| Email Integrations | 🟢 in Pro plan | 🔴 |
| Zapier Integrations | 🟢 in Pro plan | 🟢 in Starter plan |
| Post-Meeting summary email | 🟠 1-click | 🟠 1-click |
| Schedule Reports | 🔴 | 🔴 |
CRM Integrations
Fireflies offers CRM Integrations as part of its Pro plan ($10 per month), enabling users to connect with popular CRMs like Salesforce and HubSpot for seamless meeting data flow. This is a powerful feature for sales teams looking to automate workflows and enrich CRM records.
Grain, however, provides CRM Integrations on its Business plan ($29 per month), which limits access to this feature to users who are on the higher-tier plan. This makes Fireflies more accessible for teams in need of CRM integration without a premium subscription, while Grain’s offering is slightly more restrictive.
Email Integrations
Fireflies includes Email Integrations on its Pro plan, allowing users to connect with email platforms like Gmail or Outlook for easier access and sharing of meeting notes and summaries.
However, Grain does not offer Email Integrations at all, which could be a significant drawback for teams that rely heavily on email as a communication tool. Fireflies’ inclusion of email integration gives it an edge here.
Zapier Integrations
Both Fireflies and Grain support Zapier Integrations, but they offer them at different access levels. Fireflies includes Zapier Integrations in its Pro plan, allowing users to automate workflows with other apps and services through Zapier’s platform.
Grain, on the other hand, includes Zapier Integrations in its Starter plan ($15 per month), hiding it behind a slightly higher paywall. This gives Fireflies a slight advantage for teams looking to access Zapier’s automation capabilities in the most affordable way.
Post-Meeting Summary Email
Both Fireflies and Grain offer Post-Meeting Summary Emails with a 1-click option. This feature enables users to automatically receive an email summary after each meeting, streamlining follow-up actions and ensuring that all team members are aligned.
The availability of this feature on both platforms makes them equally strong contenders for teams who rely on post-meeting recap emails. However, neither platform offers this feature automatically, adding an unnecessary step to your workflow that doesn’t need to be there.
Schedule Reports
Neither Fireflies nor Grain offers the ability to schedule reports, a feature that could be useful for teams that want regular, automated reports about their meetings, action items, or insights. The lack of this feature on both platforms indicates a gap for users looking for a fully automated reporting system.
That gap can be filled by tl;dv, an AI meeting assistant that enables managers to schedule recurring reports that cover their entire team’s calls within any given time period. You can select filters to narrow down what you receive reports about, allowing you to hone in on hyper-specific details that you want to hear about, like competitor mentions, feature requests, or common objections during sales calls.
Note-taking Capabilities
| Fireflies (12) | Grain (8) | |
|---|---|---|
| AI Notes | 🟢 in Pro plan | 🟢 in Starter plan |
| Manual notes during calls | 🟢 | 🟠 needs app (Zoom only) |
| Tag people in notes | 🟢 | 🔴 |
| Assign tasks | 🔴 | 🔴 |
| AI Tags / Bookmarks | 🟢 | 🟠 (Business+) |
| Comments | 🟢 | 🟢 |
| Custom Meeting Templates | 🟢 | 🟢 |
AI Notes
Fireflies offers AI Notes as part of its Pro plan, which helps automate the note-taking process by generating AI-driven summaries of meetings, saving users time and ensuring that key points are captured accurately.
Grain also provides AI Notes, but they’re unlocked in its Starter plan. Due to price alone, this gives Fireflies a notable advantage for users who want affordable AI-powered notes.
Manual Notes During Calls
Fireflies allows users to take manual notes during calls directly within the platform, making it a seamless experience for users who prefer to take notes in real-time. In contrast, Grain requires the use of an external app for manual notes during calls, and limits this feature to Zoom users only.
Fireflies offers more flexibility by allowing manual note-taking on any platform, while Grain’s restriction to Zoom could be an inconvenience for teams using other video conferencing tools.
Tag People in Notes
Fireflies supports tagging people in notes, which enables team members to be mentioned directly within meeting notes, making it easier to assign action items or reference specific individuals in follow-up discussions.
Unfortunately, Grain does not support this feature, which could make collaboration and follow-up less efficient, especially in larger teams. Fireflies provides a stronger collaborative tool in this area, streamlining communication within the notes.
Assign Tasks
Neither Fireflies nor Grain offers the ability to assign tasks directly within the note-taking feature, which could be a limitation for teams that want to manage tasks directly from meeting notes. Both platforms miss this essential functionality, potentially requiring additional task management tools for teams to effectively track actions discussed during meetings.
AI Tags / Bookmarks
Fireflies offers AI tags and bookmarks, enabling users to highlight important moments and easily navigate through key points in a meeting transcript. This feature is especially useful for reviewing meeting highlights or ensuring that significant topics are easily accessible.
Grain provides AI tags in its Business+ plan, meaning this feature is only available to higher-tier users. This places Fireflies as the more accessible tool for teams that require these AI-powered features without wanting to upgrade to a premium plan.
Custom Meeting Templates
Both Fireflies and Grain offer custom meeting templates, allowing users to create standardized templates for meetings. This ensures consistency across meeting notes and helps teams stay organized. The availability of this feature on both platforms makes them equally strong in terms of maintaining structure in their note-taking process.
Custom meeting templates are especially useful for automatic syncing of meeting data with third-party tools like CRM platforms. It gives users the ability to organize and format all notes in the same style to keep everything organized to your personalized standards.
Security Capabilities
| Fireflies (16) | Grain (8) | |
|---|---|---|
| Data retention | 🟢 12 months on FREE plan Customizable on Enterprise plan | 🔴 not disclosed |
| SOC2 Compliant | 🟢 | 🟢 |
| SAML-based SSO | 🟢 Only on Enterprise | 🟢 Only on Enterprise |
| GDPR Compliant | 🟢 | 🔴 not disclosed |
| EU AI Act Compliant | 🔴 No | 🔴 not disclosed |
| Uses your data to train AI | 🟢 No, your data is kept private | 🟢 No, your data is kept private |
| Private storage | 🟢 Only on Enterprise | 🔴 not disclosed |
| Anonymized sensitive data sent to LLMs | 🔴 not disclosed | 🟢 |
| Meeting data chunking and randomizing | 🔴 not disclosed | 🔴 not disclosed |
| BAA with LLM providers | 🟢 | 🔴 not disclosed |
| 0-day data retention policy with vendors | 🟢 | 🔴 not disclosed |
Data Retention
Fireflies offers data retention of 12 months on its free plan, with the option for more customizable retention for users on the Enterprise plan. This provides a clear, flexible retention policy for teams that need to store their data for extended periods.
In contrast, Grain does not disclose its data retention policy, which could raise concerns for organizations with strict compliance requirements or data management practices.
GDPR Compliant
Fireflies is GDPR compliant, ensuring that it follows data protection and privacy regulations for users in the EU. This is crucial for organizations that operate in the European Union or handle the personal data of EU residents.
Grain, however, does not disclose its compliance with GDPR, potentially making it a less reliable option for companies that need to guarantee GDPR compliance.
EU AI Act Compliant
Fireflies is not compliant with the EU AI Act due to its sentiment analysis feature, which is strictly prohibited in EU law. This may affect organizations in the EU that need to comply with this emerging regulation on artificial intelligence usage.
Similarly, Grain does not disclose its compliance with the EU AI Act, leaving users uncertain about whether it aligns with the latest AI regulatory requirements.
For EU-based teams, or businesses that market their services in the EU, tl;dv emerges as a strong Grain and Fireflies alternative. As it’s based in Germany, tl;dv is EU AI Act compliant (and GDPR compliant, with SOC2 certification currently under audit), so you can rest assured that your meeting recorder is following local regulations.
Uses Your Data to Train AI
Both Fireflies and Grain maintain user privacy by ensuring your data is not used to train AI. This is a key differentiator, as some platforms use customer data to improve their AI models, which can be a concern for organizations that prioritize data confidentiality and security. Both platforms protect user data by not sharing it with third-party AI providers.
Private Storage
Fireflies offers private storage only on the Enterprise plan, allowing organizations to store sensitive meeting data on private servers for enhanced security.
In contrast, Grain does not disclose whether it offers private storage, leaving potential gaps in transparency regarding how and where meeting data is stored.
Anonymized Sensitive Data Sent to LLMs
Grain anonymizes sensitive data before sending it to LLMs (Large Language Models) for processing, which adds an additional layer of privacy protection.
Fireflies, on the other hand, does not disclose whether it uses similar anonymization practices for its AI models, which could raise concerns for users handling highly sensitive or confidential information.
BAA with LLM Providers
Fireflies has a BAA (Business Associate Agreement) with its LLM providers, ensuring compliance with healthcare regulations such as HIPAA when processing sensitive health-related data. However, users must use private storage (Enterprise plan) in order for the BAA to take effect.
Grain does not disclose any such agreements, potentially making it less suitable for organizations in the healthcare sector or those dealing with regulated industries.
0-Day Data Retention Policy with Vendors
Fireflies has a 0-day data retention policy with vendors, ensuring that no data is retained by third-party vendors beyond the day of processing. This is an important security feature, particularly for industries with high standards for data protection. Grain does not disclose any such policy, which leaves its handling of data with third-party vendors unclear.
Coaching Capabilities
| Fireflies (0) | Grain (2) | |
|---|---|---|
| Scorecards | 🔴 | 🟢 |
| Custom Playbooks | 🔴 | 🔴 |
| Template Playbooks | 🔴 | 🔴 |
| Objection Handling | 🔴 | 🔴 |
Scorecards
Grain offers a scorecard feature, which is a valuable tool for evaluating and providing feedback on conversations or meetings. Scorecards can help track performance, identify areas of improvement, and provide consistent coaching based on predefined criteria.
Fireflies, however, does not offer a scorecard feature, meaning that teams looking for structured ways to assess and improve individual or team performance may find Grain more suited to their coaching needs.
Custom Playbooks
Neither Fireflies nor Grain offers a custom playbook feature, meaning that users cannot create personalized, dynamic coaching resources within the platforms. Playbooks typically help teams follow best practices or steps for handling different situations (such as sales calls), and without this capability, both platforms fall short in delivering fully customizable coaching tools.
Template Playbooks
Both Fireflies and Grain fail to provide template playbooks, which would otherwise allow users to use predefined, customizable coaching templates. These templates are often used to streamline training and create standardized processes for handling specific situations (such as client interactions or sales processes). The absence of this feature limits the platforms’ abilities to offer structured, easily repeatable coaching workflows.
The closest they come is in offering sales note templates, but all they do is instruct the AI to record summaries in a specific format. They don’t offer the broader functionality that sales playbooks do.
Objection Handling
Neither platform provides AI objection handling tips, which are commonly used in sales training to help teams navigate and respond to client objections. This feature typically offers pre-planned responses or strategies for overcoming resistance during conversations. Without this capability, both Fireflies and Grain lack a tool for helping teams manage objections in a systematic, streamlined way.
For users that require an AI meeting assistant with more dedicated sales coaching features, tl;dv might be a better fit. It has dozens of sales playbooks, including popular ones like MEDDIC, BANT, and SPIN, as well as playbooks for different fields like customer success and product development. These playbooks can be customized (or built from scratch). It also comes with AI objection handling tips, scorecards, and a speaker analytics dashboard that lets you get a high-level overview of whether your reps are sticking to their sales scripts.
Admin Capabilities
| Fireflies (8) | Grain (4) | |
|---|---|---|
| Apply auto-record of all meetings in the team members’ calendar | 🟢 | 🟠 (your meetings only) |
| Apply auto-share of meetings recorded by team members | 🟢 | 🟠 (your meetings only) |
| Prevent Deletion | 🟢 | 🔴 |
| Admin rights over all recordings | 🟢 | 🟢 |
Apply Auto-Record of All Meetings in the Team Members’ Calendar
Fireflies offers the ability to automatically record all meetings scheduled in team members’ calendars, which can be a time-saving feature for admins. This ensures that no meeting is missed and all conversations are captured for later review.
Grain, on the other hand, only allows auto-recording for your own meetings, meaning admins have less control over meeting recordings across the entire team. This makes Fireflies the superior option for teams that require full oversight of all meetings.
Apply Auto-Share of Meetings Recorded by Team Members
Similarly to the auto-record feature, Fireflies also enables the auto-sharing of meetings recorded by team members, ensuring that important conversations are shared with the appropriate parties without the need for manual intervention.
Again, Grain limits this feature to your own meetings, meaning sharing is restricted to individual users. As a result, Fireflies offers more flexibility and control for teams that need seamless sharing of meeting content across the organization.
Prevent Deletion
Fireflies includes a prevent deletion feature, allowing admins to block the deletion of meeting recordings. This feature is particularly useful for compliance purposes, ensuring that important data is not accidentally lost or removed. It’s also a great failsafe against intentional deletion by bad actors.
Unfortunately, Grain does not offer this feature, leaving recordings vulnerable to accidental deletion by team members. This makes Fireflies a better choice for teams that prioritize data retention and security.
Admin Rights Over All Recordings
Both Fireflies and Grain offer admin rights over all recordings, ensuring that admins can access, manage, and control all recorded meetings across the platform. This is crucial for teams that need to review and oversee content from all members. Therefore, this feature is equally strong in both platforms.
Organizational Capabilities
| Fireflies (12) | Grain (12) | |
|---|---|---|
| Team Workspaces | 🟢 | 🟢 |
| Meetings Library | 🟢 | 🟢 |
| Smart Filters | 🟢 | 🟢 |
| Global Search | 🟢 | 🟢 |
| Search within meetings | 🟢 | 🟢 |
| Folders | 🟢 | 🟢 |
Both Fireflies and Grain excel when it comes to organization. They both offer key features like team workspaces, meeting libraries, and smart filters so users can quickly and easily find what they’re looking for.
Additionally, users can search the entire transcript of a single meeting, or search the meeting library to find specific moments out of all your meetings.
Finally, for additional organization, teams can create and structure folders to keep meetings neatly organized and easy to locate in the future.
Support Capabilities
| Fireflies (2) | Grain (3) | |
|---|---|---|
| Support in Free Plan | 🔴 | 🟢 email in Free plan |
| Priority Support | 🟢 in Business plan | 🟠 in Enterprise plan |
Support in Free Plan
Fireflies does not offer support for users on the Free Plan, which can be a significant drawback for teams that need assistance without committing to a paid subscription.
On the other hand, Grain provides email support even for users on the Free Plan, ensuring that users can reach out for help if needed, regardless of their subscription status. This makes Grain a more accessible option for users who value support even without paying for the platform.
Priority Support
Both platforms offer priority support, but they differ in terms of availability. Fireflies includes priority support for users on the Business plan ($19 per month), ensuring that teams on higher-tier plans receive faster response times and assistance.
Grain, however, reserves priority support for users on the Enterprise plan (custom pricing), meaning that users on lower-tier plans may not get the same level of responsiveness. As such, Fireflies provides priority support at an earlier stage, making it a better option for users looking for premium support access without having to go all the way to an enterprise-level plan.
Revenue Intelligence Capabilities
| Fireflies (0) | Grain (3) | |
|---|---|---|
| Forecasting | 🔴 | 🟠 Can view basic deal health but not predict future sales outcomes |
| Deal execution | 🔴 | 🟢 |
Forecasting
Fireflies does not offer any forecasting capabilities, which may be a significant limitation for sales teams looking to predict future sales outcomes based on meeting and deal data.
Grain, on the other hand, offers basic deal health visibility as part of its forecasting feature, although it does not provide full predictive sales forecasting. This means Grain can give users an overview of the status of deals, but it doesn’t offer the advanced forecasting capabilities that some users may desire for a more data-driven approach to sales planning.
Deal Execution
Fireflies does not have any functionality specifically focused on deal execution, which could hinder teams that rely on the tool to track and manage the progression of sales deals.
However, Grain includes full deal execution capabilities, allowing sales teams to monitor and track the progress of deals effectively. This makes Grain a far more attractive option for teams that need an integrated solution to handle not only deal insights but also the execution and follow-up required to close those deals.
Who Is It For?
| Fireflies (6) | Grain (3) | |
|---|---|---|
| G2 Rating | 🟢 4.8 | 🔴 4.6 |
| Ease of set up | 🟢 Good free plan + easy to get started | 🟠 Easy, but limited free plan |
| Localized platform | 🔴 | 🔴 |
| Best suited for whom | 🟢 SMB Sales | 🟢 SMB Sales |
Both Fireflies and Grain have respectable scores on G2, but Fireflies comes out on top with an impressive 4.8/5 compared to Grain’s 4.6/5. Fireflies is also the easier tool to get started with as it offers unlimited meeting transcriptions in the free plan. Grain doesn’t offer unlimited transcription until the Starter Plan, which will cost each user $15 per month.
While both platforms are targeted at small-to-mid-sized businesses, Grain takes the upper hand when it comes to the Sales market. Grain has some coaching capabilities and a Deals dashboard for revenue intelligence, making it slightly more advanced in comparison to Fireflies, which tends to focus most of its Sales-energy into smooth automations.
Finally, despite both tools having a large amount of languages supported for transcriptions, neither has a localized platform in any language other than English. Without a localized platform, neither platform can optimize their website or app for non-English speakers. This means that non-English speakers must translate the website using their browser or a third-party tool which can lead to a choppy experience for international teams.
Verdict: Fireflies vs Grain – Which One Is the Best?
| Fireflies | Grain | |
|---|---|---|
| Transcription | 23 🟢 | 22 |
| Recording | 10 | 13 🟢 |
| Conversational Intelligence | 12 | 12 |
| Automation & Integrations | 6 🟢 | 4 |
| Note-taking | 12 🟢 | 8 |
| Security | 16 🟢 | 8 |
| Coaching | 0 | 2 🟢 |
| Admin | 8 🟢 | 4 |
| Organizational | 12 | 12 |
| Support | 2 | 3 🟢 |
| Revenue Intelligence | 0 | 3 🟢 |
| Other | 6 🟢 | 3 |
| Total | 107 🟢 | 94 |
In this Fireflies vs Grain showdown, Fireflies comes out on top with 107 points, outperforming Grain in key areas such as automation & integrations, note-taking, security, and admin capabilities. Fireflies’ rigorous security features make it a no-brainer when placed side-by-side with Grain for security-conscious teams, while their automation options and comprehensive note-taking features make it a strong choice for teams looking for a well-rounded meeting intelligence platform.
Grain, with 94 points, still holds its ground, particularly excelling in recording, coaching, support, and revenue intelligence. Its strengths lie in its Deals dashboard, AI scorecards, and the ability to quickly and easily make video clips and reels from the transcript to share with your team. This makes it a great fit for sales teams looking to extract valuable insights from their meetings.
Ultimately, Fireflies is the better pick for teams that prioritize automation, security, and structured meeting insights, while Grain is a solid choice for teams that need stronger deal execution, sales coaching, and revenue intelligence tools.
