A UX Research Repository for championing user needs
When it comes to user research, documentation is key. Capture the emotion and needs of your users in the most accurate way possible – in their own words. Recording user interviews with tl;dv allow greater attention to detail, easier reviews, and reduced bias in research. Clip out highlights for easy sharing, or push timestamped insights directly to your favourite platforms. It’s never been easier to analyze user feedback and plan accordingly. Customer-loving teams love tl;dv!
Summarize user insights with AI
UX Research calls require a lot of attention. So most of the time, another person will join, just to take notes and ensure no insight is lost. Well, this person can go on holidays now! Meet our ChatGPT meeting note taker for UX Research! Highlight any moment during your user sessions to generate an automatic summary of the insight, in seconds! The summary is linked to the video recording and full transcript, to clip and share the insight with your colleagues right away. Learn more about tl;dv AI.
Record & transcribe user interviews for free
Capture the emotions and nuances of your users’ feedback. When you record user interviews with our Zoom, Microsoft Teams and Google Meet integration, you take timestamped notes of moments worth revisiting, or lift insights directly from the transcript. User calls are accessible from the tl;dv library, where you can search for any interview, or organize recordings based on factors like user or feedback type. Customize share settings across your organization and bring the voice of your customer closer to product planning. No more typing up notes or relying on surveys – tl;dv is the UX research repository for smarter product teams.
- Call transcripts can be translated into 20+ languages
- Take timestamped notes or tag stakeholders at key moments
- Organize insights and user interviews into folders
- Capture the personality of promising candidates
- Loop in decision makers without any additional meetings
- Speed up time-to-hire and be the fastest offer
Quickly locate & share UX research insights
Wondering how users feel about a new feature? Want to review reports of a bug? Search the call library to find specific user conversations. tl;dv is a UX research repository that lets team members and stakeholders access user feedback as needed – anywhere, anytime. Better yet, you can share insights directly to the channels your colleagues use. Push user insight clips directly to Slack, Hubspot, Notion, Miro, Airtable Confluence, Salesforce, and Google Docs – all with one simple keyboard command!
- Instantly locate past user calls with our powerful search function
- Edit video, take notes or tag stakeholders for simple revisitation
- Amplify customer voices by sharing user moments across internal channels
- Loop in your colleagues without meeting the candidate
- Empower your team to screen 5 candidates in 1 hour
- Reduce attrition by prioritizing team fit
Bring real user voices closer to your roadmap
Nothing creates compassion for a customer like hearing them describe first-hand their pains, needs and impressions. tl;dv simplifies the sharing, organizing and analyzing of user insights, allowing product teams to prioritize and plan with their customer in mind. From Marketing to Sales, Development to Design – everyone in your organization can benefit from getting to know what motivates and delights your users.
- Boost morale by sharing customer praise and appreciation
- Report bugs and pain points in the customer's own words
- Prioritize user needs & become a customer-centric organization
- Train new recruiters based on your best performers
- Ensure consistency throughout the hiring process
- Timestamp teachable moments to give feedback
"tl;dv is a Customer Superbrain that helps me remember every detail from any customer conversation, and elevate the emotional insights throughout my entire organization"
Susana de Sousa
Director of Support, Loom
