How Include Inc Cut a Day’s Workload with tl;d for Meeting Minutes

Include Inc. streamlines online meeting efficiency & saves 3 days every week using tl;dv for automated minute-taking

Include Inc. struggled with inefficient minute-taking and missed key decisions during online meetings, especially with the rise in remote work. Implementing tl;dv helped simplify this process and improve overall efficiency.

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Snapshot

Company Name:

Include Inc.

Interviewee:

Mr. Koichi Ozaki, CEO

Company Size:

120+ employees

Industry:

Disability welfare services. The company operates social participation, return-to-work (rework), and employment support facilities “NeuroRework,” as well as the “Include Consultation Support Center,” a designated consultation support facility.

Summary of Problem:

Increased online meetings led to difficulties in capturing key decisions and managing content efficiently.

Summary of Solution:

tl;dv was adopted to automate meeting recordings and generate AI-powered minutes.

Summary of Impact:

tl;dv improved meeting content management, reduced time spent on administrative tasks, and enhanced overall productivity.

Challenge: Managing the Surge in Online Meetings

With more online meetings due to the pandemic, Include Inc. struggled to capture important discussions and decisions. The manual process of taking minutes was time-consuming, and critical information was often missed, causing delays in key actions.

Searching for a Solution

Include Inc., led by Mr. Ozaki, began exploring tools to streamline minute-taking and improve content sharing across its teams in Tokyo, Kanto, and Osaka. The need for a more efficient solution became clear as the company adapted to remote work.

Why tl;dv?

After considering several options, Mr. Ozaki chose tl;dv for its simple interface, AI-powered transcription, and keyword search features. tl;dv’s automation capabilities made minute-taking easier, allowing teams to focus on more strategic tasks.

How tl;dv is Used at Include Inc.

tl;dv is primarily used by senior management, psychologists, and the marketing team for internal meetings. It also supports regional online meetings across Kanto and Osaka. With automatic recording and AI-generated transcripts, the team can now quickly review key discussions and decisions.

Favorite Feature: AI-Powered Minute Generation

The team’s favorite features are tl;dv’s AI-generated minutes and keyword search, which save time and make finding essential information easy. They especially value the ability to prompt tl;dv AI to include targeted updates, like company sales progress and key topics, directly in the notes.

Previously, they refined notes using ChatGPT, but tl;dv’s all-in-one capabilities now allow them to complete everything in one place.

The team also uses tl;dv AI to ask questions about past meeting topics, such as decisions or action points, reducing the need for manual note-taking. Immediate access to draft notes right after each meeting has streamlined their workflow.

Impact on Business

Although specific KPIs have not yet been formally tracked, Include Inc. has already observed significant improvements in operational efficiency since adopting tl;dv.

Previously, a manager was responsible for both attending and documenting meetings, requiring additional hours to compile a clean copy of the minutes alongside other tasks.

This process often delayed the distribution of minutes until the next day. Now, AI-generated minutes are available immediately and require only minimal edits, and are shared almost immediately on the same day.

This change has reduced managers’ workloads by an entire day and provided teams with faster access to critical information.

A favorite feature for CEO Ozaki is tl;dv’s transcript and keyword search capabilities.

As the company CEO, he attends many meetings and previously struggled to remember all the details. His solution was to review Google Meet recordings—a time-intensive process—to confirm meeting specifics. With tl;dv, he can now quickly locate specific topics within the video, making it easy to reference past discussions and decisions.

"tl;dv will dramatically improve how you share within your company! We're now more efficient and saving 24 hours every week by letting AI create and share our meeting notes."

Koichi Osaki, CEO Income Inc.